Those among us who have it, often prefer to try to cope with it, live with it, or hide it from others. And yet, this so-called invisible disability affects about 20 percent of American adults! This means that potentially, one out of five of congregants are not hearing messages and music that inspire them each week in your house of worship.
Scheduling can be a nightmare. Overbooking rooms. Double-booking church equipment. Accidentally scheduling two big functions on the same day. No matter the church size, the story is the same.
Two decades ago, we were using spreadsheets that needed to be emailed around to the various teams to keep track of who was serving each Sunday. A few years after the church launched, I was able to hire an administrative assistant to help me with the immense workload. But, after 18 months of frustration due to the overwhelming logistics of scheduling all those volunteers, she burned out … and she quit.
Back then, wCalendar_1e didn’t have the tools in place to effectively support our ministry processes. Sending spreadsheets back and forth all week wasn’t an efficient way of managing the schedules for hundreds of volunteers; it just led to confusion and frustration.
Now, the technology is available to streamline these processes. When implemented correctly, church management software simplifies scheduling every aspect of an event — including the crucial volunteers.
Perhaps no other part of church is as important or as complicated as managing volunteers.
Visitors coming to the church are greeted by volunteers — those first few impressionable moments are left to volunteers. The same is true for the nursery, our children’s ministries, guardian angels patrolling the parking lot, and especially the lay leaders that lead out bible studies, Sunday school classes and children’s programs.
These critical roles in the church are bounded by a number of important concerns: Who has volunteered? Are they gifted in that way as a volunteer? (Just because you want to be a teacher, doesn’t make you a great teacher.) Have we checked their background — especially in regards to children’s ministry? Are we using them? How often do they serve? Are they burning out? What are their preferences in serving? Do they like to serve with their families? What rotation works best for them?
As a leader of volunteers, your concerns are more aggregated: How are my volunteers performing, and do they enjoy their roles? (Because if they don’t, they won’t volunteer much longer.) Do they have feedback that can make the position better, more efficient and more fulfilling?
What do we need to do at our churches to avoid this chasm in developing a great guest experience?
I’m a firm believer that everything on earth belongs to God. Our money. Our houses. Our cars. The word of God. Our families. The people we encounter — and the facilities in which we worship. God has entrusted us with the stewarding of all these items.
For me, stewardship is less about what we give and more about taking care of what we have been given — of all that’s entrusted to us.
So, how do we define “entrusted”?
In the world of church facility construction, renovation and development, there are several integral roles and responsibilities that are required for every project. They might or might not be paid professionals for each role, but they are present and the responsibilities to the project are no less important. Here are the basics that virtually every project must have as part of the church’s team.
Today, churches are offering a lot more than a cup of joe in a Styrofoam cup. With beverages and atmospheres that rival secular franchises, their champions have learned a lot in the process.
Churches relocate more than you think. In fact, your own church might be moving. Or, maybe you’re wondering how to relocate successfully sometime in the future. In either scenario, you’ll face some primary challenges:
• Communicating the church move to your members and regular attendees
• Communicating the church move to your neighbors (the community)
That’s why you need a communications strategy before you make the move.
Saddleback Church in Lake Forest, CA, hosts more than 20,000 people in weekly attendance. Throughout the week, this globally recognized church offers five services and a number of different events, including concerts, workshops and other studies and seminars. The church was looking to upgrade its facility as part of its “Decade of Destiny” campaign — a 10-year vision to help members in the areas of physical, financial, relational, emotional, mental, vocational and spiritual health.