Resolving conflict vs. solving problems

I’m often asked about how leaders resolve difficult issues. One of the things that leaders are required to do, if they lead well, is to be able to handle the more difficult issues in a way that brings reconciliation and resolution.


Using 360-degree evaluations for improved performance


In work or professional settings, the best feedback is face-to-face. However, I have found it is very difficult and utopian to expect that everyone will act this way. As a result, we have implemented the use of 360 feedback as a part of our annual reviews and, on occasion, as a part of time-sensitive feedback needs.


Appropriate boundaries for a healthy relationship with children


We frequently ask ourselves questions such as, “What’s an acceptable way to show affection to youth in my care?” or “How should I react if a child runs up for a hug?”
These are important questions, because boundaries promote a lifetime of healthy relationships.


Social media risk — a spot check for the church?


Recently, I convened a panel of experts for a conversation about where the Church stands relative to capitalizing on the remarkable evangelization opportunity of social media. The key questions:
• Are churches actually embracing
social media?
• If so, how are they doing managing the risks?
• How can churches establish boundaries as they row in these unchartered waters?


Church audits: know the 4 V’s

Computing stripes with numbers. Costs, expenses, revenues and pr

Depending on your role at the church, you’ll hear the word “audit” and come to one of two conclusions:

If you’re the finance manager, you understand the need for the substantiation of the integrity of the data — even though an audit can add to your already busy workload.

If you’re the pastor, it comes down to one word: “Why?” The financials are written in what appears to be a foreign language, and they don’t seem to help as you try to make good, mission-critical decisions, anyway.


Protecting your church and religious organization against fraud


Now more than ever, all organizations are exposed to risk, including cyber security breaches and internal fraud. Religious institutions — which strive on building a trusting relationship with their members and employees on the foundation of religious beliefs, coupled with tight budgets and limited financial oversight — are even more vulnerable to fraud and abuse.


5 critical questions to ask your (potential) agent


In the insurance world, agents — or brokers, in some instances — are oftentimes viewed as the “expert” when it comes to all things regarding liability, protection and coverage. As individuals, protecting things like personal vehicles and homes is thought of as a “no-brainer.”
What isn’t always top-of-mind is protecting the church.
As a ministry, there are innumerable assets and coverage options that should be considered when purchasing insurance. That’s where an insurance agent comes in to help.


Dollar’s dollars: restricted gifts and abandoned projects


Televangelist Creflo Dollar recently came under fire for asking that 200,000 of his followers donate $300 each to buy a $60-million luxury jet for his use. In the wake of bad publicity associated with the request, it appears that he may have cancelled the campaign before reaching his goal. The problem is: What happens to money already collected?


‘Heads up’ safety — a paramount concern


The Christian high school had much to be proud of: a history of academic excellence; a great reputation for community service; and also, as a much respected perennial contender for state football champion.


How to choose the right insurance for your church


The one constant when purchasing insurance is uncertainty. A few days of unexpected rain can carry in its wake a flood of unwelcome expenses and stress. Thankfully, insurance minimizes the havoc that can occur from such an event.