ChMS Forum: Volunteering for the 21st Century

No one wants to volunteer in your church.

Scary thought, isn’t it?


ChMS Forum: how to engage volunteers with technology

Shelby Systems has provided technology for the church and non-profit community for more than 35 years. In response to our customers’ growing needs and desires to effectively engage and mobilize church members as volunteers, we created the Volunteer Tracking product. Our customers were looking for ways to easily communicate serving opportunities to their members, schedule volunteers, and track volunteers’ service hours while helping members feel they are a vital part of the church and valuable to the community of believers.


ChMS Forum: finding the right volunteer management tools

As a founding pastor of a church plant in North Carolina during the 1990s — managing more than 200 volunteers every week — a key component of success was tracking their interests, skills and spiritual gifts. Then, I needed to be able to apply that information to finding volunteer opportunities for all of them… all while managing schedules and avoiding volunteer burnout.


How scheduling tools can streamline your ministry efforts

Scheduling can be a nightmare. Overbooking rooms. Double-booking church equipment. Accidentally scheduling two big functions on the same day. No matter the church size, the story is the same.


ChMS-enabled volunteer management strategies

Two decades ago, we were using spreadsheets that needed to be emailed around to the various teams to keep track of who was serving each Sunday. A few years after the church launched, I was able to hire an administrative assistant to help me with the immense workload. But, after 18 months of frustration due to the overwhelming logistics of scheduling all those volunteers, she burned out … and she quit.

Back then, wCalendar_1e didn’t have the tools in place to effectively support our ministry processes. Sending spreadsheets back and forth all week wasn’t an efficient way of managing the schedules for hundreds of volunteers; it just led to confusion and frustration.

Now, the technology is available to streamline these processes. When implemented correctly, church management software simplifies scheduling every aspect of an event — including the crucial volunteers.


Using technology to tame the volunteer schedule headache

Perhaps no other part of church is as important or as complicated as managing volunteers.

Visitors coming to the church are greeted by volunteers — those first few impressionable moments are left to volunteers. The same is true for the nursery, our children’s ministries, guardian angels patrolling the parking lot, and especially the lay leaders that lead out bible studies, Sunday school classes and children’s programs.

These critical roles in the church are bounded by a number of important concerns: Who has volunteered? Are they gifted in that way as a volunteer? (Just because you want to be a teacher, doesn’t make you a great teacher.) Have we checked their background — especially in regards to children’s ministry? Are we using them? How often do they serve? Are they burning out? What are their preferences in serving? Do they like to serve with their families? What rotation works best for them?

As a leader of volunteers, your concerns are more aggregated: How are my volunteers performing, and do they enjoy their roles? (Because if they don’t, they won’t volunteer much longer.) Do they have feedback that can make the position better, more efficient and more fulfilling?


Engagement leads to building disciples


Making connections is an important part of life. From faster, more effective communication to building a more engaged community through deeper relationships, the promise of connecting through the use of technology in the 21st century seems awesome. While technology itself is not the answer, it can be utilized by churches to better connect, engage, equip and mobilize their congregations for doing the work outlined through the Gospel.


Invisible technology, tangible fellowship


Too often, we talk about tracking visitors and not letting them “fall through the cracks” of the organization. That’s the foundation of what a church management system (ChMS) should do — but it can be lot richer.


Church Management Software (ChMS) Forum: Your ChMS should grow WITH you


People are already abandoning cash and checks in favor of debit and credit cards. And, the tools they’re using now could be obsolete in 10 years. So, choosing a ChMS that stays current with giving technology is crucial. By Mark Kitts Churches that employ alternative giving methods collect more contributions more consistently than those limited […]


Church Management Software (ChMS) Forum: It’s all about integration


Frankly, many churches have some form of online giving software already in place. So, the point isn’t just about having online giving or donation tools — it’s about maximizing all the benefits online giving can provide.