church scheduling software Archives - Church Executive


ChMS-enabled volunteer management strategies

Two decades ago, we were using spreadsheets that needed to be emailed around to the various teams to keep track of who was serving each Sunday. A few years after the church launched, I was able to hire an administrative assistant to help me with the immense workload. But, after 18 months of frustration due to the overwhelming logistics of scheduling all those volunteers, she burned out … and she quit.

Back then, wCalendar_1e didn’t have the tools in place to effectively support our ministry processes. Sending spreadsheets back and forth all week wasn’t an efficient way of managing the schedules for hundreds of volunteers; it just led to confusion and frustration.

Now, the technology is available to streamline these processes. When implemented correctly, church management software simplifies scheduling every aspect of an event — including the crucial volunteers.

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Using technology to tame the volunteer schedule headache

Perhaps no other part of church is as important or as complicated as managing volunteers.

Visitors coming to the church are greeted by volunteers — those first few impressionable moments are left to volunteers. The same is true for the nursery, our children’s ministries, guardian angels patrolling the parking lot, and especially the lay leaders that lead out bible studies, Sunday school classes and children’s programs.

These critical roles in the church are bounded by a number of important concerns: Who has volunteered? Are they gifted in that way as a volunteer? (Just because you want to be a teacher, doesn’t make you a great teacher.) Have we checked their background — especially in regards to children’s ministry? Are we using them? How often do they serve? Are they burning out? What are their preferences in serving? Do they like to serve with their families? What rotation works best for them?

As a leader of volunteers, your concerns are more aggregated: How are my volunteers performing, and do they enjoy their roles? (Because if they don’t, they won’t volunteer much longer.) Do they have feedback that can make the position better, more efficient and more fulfilling?

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