A fewweeks ago, we were exposed to just what little time we have to make a first impression on a guest: 7 seconds. That’s not much time to impact the thoughts and emotional reaction of these guests. Every “touch” point during a guest experience has the opportunity to build on the previous interaction, or to […]
Read More >Recently, my nephew asked me a question about employers and workers. In particular, he wondered about efficiency projects — including mechanization and outsourcing — that often lead to layoffs, cutbacks and downsizing. How does a Christian balance good business sense with care and compassion? Fortunately, the Bible is always an appropriate source for wisdom and […]
Read More >In my previous post, I revealed a critical — yet overlooked — trait of executive pastors. I will do the same for worship pastors in this post.
Read More >A few years ago, I met the head of a successful software company at a conference in Los Angeles.
Read More >In many churches, the senior pastor leans on the executive pastor more than any other person.
Read More >When you think of mediocre, what comes to mind? My first thought is that it’s “just OK.” It’s ordinary, or of moderate quality. It’s neither good nor bad. It’s barely adequate; just run-of-the-mill. If you needed an operation, would you look for surgeon who’s mediocre? The same question applies if you were building your dream […]
Read More >References to the status quo often evoke images of staleness, like weeks-old bread on your counter that is still technically edible but far from its original freshness. No one gets excited about crustiness, especially in the church. There is a lot out there on changing, challenging and deconstructing the status quo in churches. Rightly so […]
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