DON’T waste anyone’s time. Volunteering often takes away from other responsibilities, so use volunteers’ time wisely. With everyone’s packed schedules, a donation of time is just as valuable (if not more) than a donation of money. So, communicate clearly when and where volunteers need to be and exactly what they will be doing. Texting is a great tool for communicating last-minute updates, weather cancellations, and reminders.

DO use your ChMS to get organized. Create categories and groups so your volunteers are in organized lists. Then, when you need help, you know exactly who to ask.